Privacy Policy
Last updated: November 11, 2025
1. Introduction
TECHILLEX PTE. LTD. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
2.1 Information You Provide
When you use our contact form, we collect:
- Name
- Email address
- Phone number
- Message content
- Consent confirmation
2.2 Automatically Collected Information
When you visit our website, we use Google Analytics to automatically collect website usage data such as pages visited, time spent on pages, referring websites, browser type, and device information. Your IP address is anonymized by Google Analytics.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our website and services
- Analyze website usage and trends
- Send you updates about our services (with your consent)
4. Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
4.2 Types of Cookies We Use
- Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose.
4.3 Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.
You can opt-out of Google Analytics by:
- Using the cookie consent banner on our website
- Installing the Google Analytics Opt-out Browser Add-on
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, or disclosure. Your contact form submissions are stored securely in Google Cloud Platform.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Right to request deletion of your information
- Right to withdraw consent
- Right to unsubscribe from marketing communications
To exercise these rights, please contact us at contact@techillex.com.
8. Third-Party Services
Our website uses the following third-party services:
- Firebase: Hosting and data storage (Google Cloud Platform)
- Google Analytics: Website analytics
These services have their own privacy policies. We encourage you to review them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@techillex.com
- Location: Singapore SG